Welcome to the drum-tec Trade-In
How does it work?
- In the form below, you offer us your used items and let us know which items you would like to buy in return.
- We will review your offer and get back to you promptly via email to let you know if we can process your Trade-In, or if we have any further questions.
- You can choose between Option A or Option B:
- Option A:
- You buy your new items directly through our online shop, pay in the online shop, and your new items will be sent to you immediately.
- You reply to the order confirmation email you received from us, stating that this order is for the Trade-In.
- We will provide you with a Trade-In number for your used item sale.
- You send us your used goods for subsequent purchase within 4 weeks.
- We will then pay the purchase amount.
- Your advantage: You receive your goods immediately and do not have to wait for your Trade-In to be processed.
- Option B:
- You first send us your used items for Trade-In.
- After inspection (approx. 10-14 days) and receipt of your remaining payment, we will ship your new items to you.
- Sending in your used items
- Procedure for sending in your used items:
- Please clean your items BEFORE shipping and check that everything is complete.
- Please clearly mark the **TRADE-IN NUMBER** you received from us on the outside of your package.
- Send your items to our Trade-In Department: drum-tec Retouren, Goldbinnen 1, 31840 Hessisch Oldendorf, Germany.
- We will test your items according to our Trade-In standards. If mesh heads are too worn, we may need to replace them. It may also be necessary to add missing accessories such as power supplies or, if required, carry out repairs. All of this may affect your purchase price. We will, of course, inform you about this after inspecting your items. (Should you not agree, we will send your items back to you at our expense).
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